Serving Greater Louisville & Southern Indiana

Frequently Asked Questions

Answers to common questions about booking a limo, party bus, shuttle or SUV with Veteran Executive Transportation: deposits, cancellations, vehicles, service areas, and airport pickups.

Answers to the questions we hear most, gathered from across this site: how booking works, our vehicles, service areas, and airport pickups. Tap a question to open the answer.

Booking, deposits and cancellations

How do I get a quote for transportation?

Simply fill out the form on our quote page with your event details, preferred date, and number of passengers. Our dispatch team will respond with a guaranteed, no-obligation quote within hours.

Is a deposit required to reserve a vehicle?

Yes. A non-refundable deposit is required to secure your reservation. The exact amount depends on the service type and vehicle selected. The remaining balance is due on the day of your event.

What is your cancellation policy?

Cancellations made more than 72 hours before the scheduled event receive a full credit toward a future booking. Cancellations within 72 hours forfeit the deposit. Contact us for special circumstances.

How far ahead should I book?

As early as you can for Kentucky Derby week, prom and homecoming, wedding Saturdays and New Year's Eve. Weekday and off-season dates usually have more availability. Same-day and next-day requests are a phone call to (502) 835-2838, and we will tell you honestly whether a vehicle is free.

How early should I book Kentucky Derby transportation?

We strongly recommend booking at least 3-6 months in advance. Derby Week is the busiest event of the year in Louisville and premium vehicles fill up extremely fast. Contact us as soon as your plans are confirmed.

Back to topics

Vehicles and capacity

What types of vehicles are in your fleet?

We offer 14-Passenger Mini Coach/Shuttle Buses, 6-Passenger Luxury SUVs (like Chevy Suburbans/Tahoes), 30-Passenger Party Buses, and Stretch Limousines.

Do your vehicles have room for luggage?

Our Luxury SUVs have ample room for luggage and are perfect for SDF airport transfers. Our shuttle buses also provide secure storage, which is great for storing purchases during Kentucky Bourbon Trail tours.

Are the vehicles clean and well-maintained?

Yes. In keeping with our veteran-owned ethos, our entire fleet undergoes rigorous, zero-defect maintenance and detailing protocols before every dispatch.

Can I view the vehicles before booking?

Yes, you are welcome to schedule an appointment to view our fleet in person. We pride ourselves on the pristine condition of our vehicles.

Back to topics

Alcohol and student trips

Can we bring alcohol on the party bus?

Yes! Passengers 21 and over are welcome to bring their own alcoholic beverages. The bus is equipped with built-in ice coolers and cup holders to keep your drinks cold and secure.

How do I book a prom limo in Louisville?

A parent or another adult books the trip. Send the date, the stops, a parent phone, and the time the night should end, or call (502) 835-2838.

Back to topics

Service areas

What areas do you serve?

We drive from our office at 134 Outer Loop in Louisville to towns across Kentucky and Southern Indiana. Every town has its own page on our Service Areas page, grouped by state.

Read more: See all service areas

Back to topics

Airport and FBO pickups

Do you track flights for late arrivals?

Yes. We monitor your flight in real-time. If your flight is delayed, your chauffeur will adjust accordingly. You will never be left waiting on the curb.

Do you service private aviation FBOs in Louisville?

Yes. Atlantic Aviation at SDF and Louisville Executive Aviation at Bowman Field each have a page with the street address. Clark Regional, French Lick Municipal, and the other verified fields are linked on this page. We meet in the FBO lobby unless that FBO allows the car planeside.

Back to topics

About Veteran Executive Transportation

Who offers the best limo service in Louisville?

Veteran Executive Transportation is a veteran-owned limousine company based on Outer Loop in south Louisville, serving Greater Louisville and Southern Indiana. Every stretch limousine and executive SUV comes with a professional chauffeur, and we build the timeline around your wedding, prom, anniversary, or client dinner. Send the date, pickup, and stops, or call (502) 835-2838, and we'll send a quote you can hold.

Where can I rent a party bus in Louisville, KY?

Our Louisville party bus runs from our Outer Loop base with a chauffeur, premium sound, lighting, and wraparound seating for birthdays, bachelor and bachelorette nights, concerts, and distillery days. Name your stops, like NuLu, Whiskey Row, or 4th Street Live, plus a last drop-off, and one organizer keeps the chauffeur's number. For a smaller group, our shuttle or a stretch limousine may fit better. Call (502) 835-2838.

Is there a car service for Louisville airport (SDF)?

Yes. Veteran Executive Transportation meets commercial arrivals at Louisville Muhammad Ali International (SDF) and private flights at Atlantic Aviation, Bowman Field, and other regional fields. Send your flight or tail number and we track it, so a delay moves your pickup instead of stranding you. Book an executive SUV for one traveler, or an executive van or shuttle for a group with luggage. Call (502) 835-2838.

What areas do you provide transportation service in?

We proudly serve the Greater Louisville, Kentucky and Southern Indiana regions, including direct transfers to and from SDF (Louisville Muhammad Ali International Airport), Lexington, and Cincinnati.

Are your chauffeurs vetted and trained?

Yes. As a veteran-owned business, we apply military precision to our hiring. All chauffeurs undergo rigorous background checks, professional training, and sign NDAs to ensure absolute discretion and security.

Can I book a vehicle for a large corporate group?

Absolutely. We manage complex group logistics and offer a fleet of executive shuttles capable of transporting large corporate teams seamlessly.

Do you offer transportation for the Kentucky Bourbon Trail?

Yes, we specialize in premium, customized transportation for the Kentucky Bourbon Trail. You book your tours and tastings with the distilleries, such as Maker's Mark, Jim Beam, and Woodford Reserve, and our chauffeurs handle the driving between them.

Do you offer party buses and group shuttle services?

Yes! In addition to our luxury limousines, we provide top-tier party buses and reliable group shuttle services for weddings, corporate outings, festivals, and regional events. Our fleet handles large groups efficiently so everyone arrives together and on time.

Is Veteran Executive Transportation really veteran-owned?

Yes, we are a proudly veteran-owned business. We apply the discipline, precision, and security protocols we learned in the military to every transportation service we provide.

Is Veteran Executive Transportation the same company as 2 Vets and a Limo?

Yes. 2 Vets and a Limo is our former name. Reservations still go to [email protected], and the office is 134 Outer Loop STE 100, Louisville, KY 40214, (502) 835-2838.

Do you have experience with high-profile clients?

Absolutely. We regularly handle VIP logistics, including private aviation tarmac pickups, and have served notable figures like Mike Tyson, Big & Rich, and Usher's lead choreographer.

Are you accredited?

Yes, we have been a BBB Accredited business since 2016 and maintain an A+ rating.

Back to topics

Kentucky Derby

How do I get transportation to the Kentucky Derby in Louisville?

Veteran Executive Transportation drives Kentucky Oaks and Derby days from hotels, homes, and SDF across Greater Louisville and Southern Indiana. Churchill Downs sets vehicle-specific parking and drop-off rules each year, and rideshare pickups are moved off-site on Oaks and Derby days, so a reserved chauffeur saves your group the walk and the wait. Derby week books first. Send your dates early or call (502) 835-2838.

Do you offer rides directly to Churchill Downs?

Yes. We provide door-to-door service, dropping you off and picking you up directly at Churchill Downs. We manage all traffic logistics so you never have to worry about parking, rideshare surges, or taxi lines.

Can you accommodate large groups for the Kentucky Derby?

Absolutely. We have 14-passenger shuttle buses and 30-passenger party buses that are perfect for large groups heading to Derby events, Oaks Day, and other Derby Week festivities.

Do you cover all of Derby Week, not just Derby Day?

Yes! We service all of Derby Week, including Thurby, Kentucky Oaks (Friday), and the Kentucky Derby (Saturday). We can build a full-week itinerary for all your events.

Back to topics

Services

What transportation services does VET offer in Louisville?

Chauffeured SUVs, stretch limousines, a 30-passenger party bus, and 14-passenger shuttles. The Louisville transportation page explains how to choose.

Read more: Louisville Transportation Services

What is the difference between your service and standard limo companies?

As a veteran-owned business, we apply military precision to our logistics. Our vehicles are meticulously detailed, our chauffeurs are highly vetted professionals (not just drivers), and we guarantee punctuality with zero-defect routing.

Read more: Louisville Limo & Limousine Service

Do you offer executive black car service for corporate travel?

Yes. Our luxury SUVs and executive sedans serve as mobile offices, complete with privacy tint, climate control, and a quiet environment for high-profile executives who demand the best.

Read more: Louisville Limo & Limousine Service

What is the difference between chauffeur service and a limousine?

Chauffeur service is the reserved car and driver, usually a luxury SUV. A limousine is the stretch vehicle for formal occasions. The same company runs both.

Read more: Chauffeur Service

Do you track flights for chauffeur pickups?

Yes. Send the flight number for Louisville Muhammad Ali International Airport and the pickup moves if the flight is late.

Read more: Chauffeur Service

What vehicle is used for black car service in Louisville?

A black luxury SUV with seats for up to six and room for luggage.

Read more: Black Car Service in Louisville, KY

Do you track flights for SDF airport pickups?

Yes. Send the airline and flight number and the pickup moves with the flight.

Read more: Airport Transportation in Louisville, KY

Do you offer corporate billing for employee shuttles?

Yes. We work directly with HR departments, temp agencies, and corporate accounts for invoiced billing, making it easy to manage employee transportation as a business expense.

Read more: Corporate B2B Logistics & Employee Shuttling

Can you handle large groups for conventions?

Absolutely. Our fleet of high-capacity shuttle buses and executive vans can be scaled to handle conventions of any size at Louisville venues like the Kentucky International Convention Center.

Read more: Corporate B2B Logistics & Employee Shuttling

What vehicles are available for corporate groups?

Our fleet has 6-passenger luxury SUVs, 14-passenger shuttle buses, a 30-passenger party bus, and stretch limousines. Tell us the head count and we recommend the vehicle that fits.

Read more: Corporate B2B Logistics & Employee Shuttling

Do you track flights for arriving executives and teams?

Yes. Flights are tracked, so a late arrival moves the pickup instead of stranding you.

Read more: Corporate B2B Logistics & Employee Shuttling

How do I get a quote for a corporate trip?

Send the date, the first pickup, every stop you know, the last drop-off, and the number of guests through the quote form, or call (502) 835-2838 Monday through Saturday, 8 AM to 5 PM. We send a written quote you can hold.

Read more: Corporate B2B Logistics & Employee Shuttling

How do I book executive transportation for a client?

You can request a quote online or call us directly at (502) 835-2838. We offer corporate billing, multi-stop itineraries, and dedicated account management for recurring business needs.

Read more: Corporate Executive Transportation

Are your vehicles suitable as mobile offices?

Yes. Our luxury SUVs and executive sedans feature climate control, premium seating, privacy tint, and a quiet environment perfect for calls and meetings in transit.

Read more: Corporate Executive Transportation

What vehicles are available for executive travel?

Our fleet has 6-passenger luxury SUVs, 14-passenger shuttle buses, a 30-passenger party bus, and stretch limousines. Tell us the head count and we recommend the vehicle that fits.

Read more: Corporate Executive Transportation

Do you track flights for airport pickups?

Yes. Flights are tracked, so a late arrival moves the pickup instead of stranding you.

Read more: Corporate Executive Transportation

How do I get a quote for executive transportation?

Send the date, the first pickup, every stop you know, the last drop-off, and the number of guests through the quote form, or call (502) 835-2838 Monday through Saturday, 8 AM to 5 PM. We send a written quote you can hold.

Read more: Corporate Executive Transportation

Do you shuttle guests from Louisville hotels to Southern Indiana wedding venues?

Yes! This is one of our most popular services. We frequently shuttle wedding guests from downtown Louisville hotels (like the Omni or Galt House) across the bridge to venues like Huber’s Orchard, ensuring everyone gets there on time and gets back safely.

Read more: Southern Indiana Wedding Transportation

What vehicles are best for the bridal party?

Our pristine stretch limousines and executive luxury SUVs are perfect for the bride, groom, and wedding party, offering plenty of space for dresses and a complimentary champagne toast (for those 21+).

Read more: Southern Indiana Wedding Transportation

Do you pick up in Southern Indiana towns?

Yes. We serve Greater Louisville and Southern Indiana, including New Albany, Jeffersonville, and Clarksville. Every town we drive to is listed on our Service Areas page.

Read more: Southern Indiana Wedding Transportation

How far ahead should we book wedding transportation?

As early as you can for Kentucky Derby week, prom and homecoming, wedding Saturdays, and New Year's Eve. Weekday and off-season dates usually have more availability.

Read more: Southern Indiana Wedding Transportation

What vehicles are available for a wedding party?

Our fleet has 6-passenger luxury SUVs, 14-passenger shuttle buses, a 30-passenger party bus, and stretch limousines. Tell us the head count and we recommend the vehicle that fits.

Read more: Southern Indiana Wedding Transportation

How do you handle the traffic at the Highland Festival Grounds?

Our chauffeurs are local veterans who know the Expo Center traffic patterns better than anyone. We utilize specific VIP drop-off points and coordinate exact pickup locations away from the heaviest gridlock.

Read more: Bourbon & Beyond Transportation

Can we leave our coolers in the vehicle during the festival?

Yes! When you book a dedicated, as-directed reservation, your vehicle stays with you. You can leave your coolers, jackets, and merchandise safely secured in the vehicle.

Read more: Bourbon & Beyond Transportation

What vehicles work for a festival group?

Our fleet has 6-passenger luxury SUVs, 14-passenger shuttle buses, a 30-passenger party bus, and stretch limousines. Tell us the head count and we recommend the vehicle that fits.

Read more: Bourbon & Beyond Transportation

How do I get a quote for festival transportation?

Send the date, the first pickup, every stop you know, the last drop-off, and the number of guests through the quote form, or call (502) 835-2838 Monday through Saturday, 8 AM to 5 PM. We send a written quote you can hold.

Read more: Bourbon & Beyond Transportation

How far in advance should I book wedding transportation?

We recommend booking at least 6-12 months in advance for wedding dates, especially for peak spring and fall seasons. Popular dates fill up very quickly.

Read more: Wedding Limo Service

Can you shuttle guests between the venue and hotels?

Yes. We offer dedicated guest shuttle services between hotels and wedding venues, ensuring all your guests arrive and get home safely without any drunk driving risks.

Read more: Wedding Limo Service

How do I get a party bus quote?

Send the date, the first and last address, the headcount, and your stops, or call (502) 835-2838. Every quote is written for your night, and nothing is held until you accept it.

Read more: Louisville Party Bus Rental

What is the best vehicle for a Louisville bachelorette party?

Our 30-passenger party bus is the most popular choice for bachelorette parties, featuring premium sound, fiber-optic lighting, and ice coolers. For smaller groups, our stretch limousine is a classic and elegant option.

Read more: Bachelor & Bachelorette Parties

Can we make multiple stops in Louisville on the party bus?

Absolutely. We build custom itineraries for your night. Common stops include dinner in NuLu, cocktails on Whiskey Row, and dancing at 4th Street Live.

Read more: Bachelor & Bachelorette Parties

How many people fit on the party bus?

Our party bus carries up to 30 passengers. Our fleet has 6-passenger luxury SUVs, 14-passenger shuttle buses, a 30-passenger party bus, and stretch limousines. Tell us the head count and we recommend the vehicle that fits.

Read more: Bachelor & Bachelorette Parties

Can we bring our own drinks?

On the party bus, passengers 21 and over are welcome to bring their own alcoholic beverages. The bus has built-in ice coolers and cup holders.

Read more: Bachelor & Bachelorette Parties

How far ahead should we book a bachelor or bachelorette party?

As early as you can for Kentucky Derby week, prom and homecoming, wedding Saturdays, and New Year's Eve. Weekday and off-season dates usually have more availability.

Read more: Bachelor & Bachelorette Parties

Do you offer prom and homecoming transportation?

Yes. We offer safe, elegant prom and homecoming transportation for high school students across Louisville and Southern Indiana. A parent books the trip, student rides are alcohol-free, and our prom and homecoming page has the details.

Read more: Special Occasions & Night Out

How do I get a quote for a special occasion?

Send the date, the addresses, the headcount, and the vehicle you have in mind, or call (502) 835-2838. We reply with a written quote for your plan before anything is held.

Read more: Special Occasions & Night Out

What vehicles can I book for a celebration?

Our fleet has 6-passenger luxury SUVs, 14-passenger shuttle buses, a 30-passenger party bus, and stretch limousines. Tell us the head count and we recommend the vehicle that fits.

Read more: Special Occasions & Night Out

Can guests bring drinks on the party bus?

On the party bus, passengers 21 and over are welcome to bring their own alcoholic beverages. The bus has built-in ice coolers and cup holders.

Read more: Special Occasions & Night Out

Do you provide homecoming limo and party bus service?

Yes. A parent or another adult books a stretch limousine or the long white party bus, and every student trip is alcohol-free and smoke-free. Call (502) 835-2838 or request a quote online.

Read more: Homecoming Limo & Party Bus

Do you provide shuttle services for local Louisville events and concerts?

Yes. We frequently provide group transportation and shuttle services to major venues like the KFC Yum! Center, Lynn Family Stadium, Churchill Downs, and the Kentucky Expo Center.

Read more: Group & Shuttle Transportation

Can you shuttle groups between downtown Louisville hotels and the airport?

Absolutely. We offer dedicated group airport shuttle services from SDF (Louisville Muhammad Ali International Airport) directly to all major downtown hotels, including the Omni, Galt House, and Marriott.

Read more: Group & Shuttle Transportation

What size groups can your shuttles accommodate?

Our fleet is scalable. We can accommodate small family groups in our executive vans and coordinate multiple high-capacity shuttle buses for large conventions or sports teams.

Read more: Group & Shuttle Transportation

Do you provide funeral limousine service in Louisville?

Yes. We provide black stretch limousines and black SUVs for the immediate family, with a chauffeur who stays with the family through the service and committal.

Read more: Funeral Transportation

Back to topics

Still have a question? Request a quote, see our service areas, or call (502) 835-2838 Monday through Saturday, 8 AM to 5 PM.